We think it is important that you, as a business customer, are in control. Of course about the products you order, but also about the (logistical) handling. Transparency is our magic word. Our logistics centre has two different warehouses: a grab warehouse and a bulk warehouse. We want to offer this transparency by providing insight into the stocks we have available and how they are stored. 

You decide!
In the shopping cart, you can determine the logistical process yourself. Are all the products you want to order available in our grab warehouse? Then we are able to process your order until 21:00. Do you have a product from our bulk warehouse? Then we will process it the next working day. This is all clearly indicated.
In most cases, we send partial deliveries free of charge. If this is not the case, we are forced to charge a small order fee. Of course, it is possible to receive everything at once and thus avoid these additional costs. So you really are in control!  

By default, we pack your order in boxes (packages). A package is filled to a maximum of 20kg. If your package is heavier, we simply create an extra package.
Our parcel services cover almost the whole of Europe. Of course you will receive a track and trace code of every parcel that we send, so that you can always follow the shipment.

Every evening (except Saturdays) the parcels are picked up by our partners. Our partners will do everything they can to deliver your order as quickly as possible, usually within 2-3 days across Europe.

Need help? Our account managers are ready to help you. Contact us directly!


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